Executive Client Director

As Executive Client Director at WPP Media, you are responsible for developing WPP’s largest clients. For us that is more than just about building the relationship it´s about being the person who truly understands the clients challenges and opportunities and can deliver on the KPIs and big bet goals, both present and future.
That means, you are a person, comfortable with being the go-to when things are tough, the one who brings clarity and direction into the mix when things are complex, and the one who takes initiative to push the boundaries of innovation, to make sure that we deliver clear and measurable success. In short, you are a true and trusted advisor.

We believe that, to be able to secure the best outcome for clients, your team and us as a business, you have spent more than ten years in a media agency or in very close proximity to our ways of working. You know what truly creates value, you instill confidence, and you excel at creating that “wow feeling” everyone hopes to have after a meeting. In addition, you are a person, genuinely curious about our business, the industry, and what Is coming, and want to be an active part in creating the future of media.  

Last but not least, you are a person who sees the perks of being part of something bigger, a WPP, a company with a big portfolio of skillsets and a global footprint. We have the power to invest and push on a bigger stage and use all the opportunities, partnerships and scale to the advantage of our clients. We are the best of both, big and global but with a very local presence, run by the best people, winning and serving clients and working with partners, in Sweden, and in the Nordics.

What you do

• You thrive as the advisor, and you are good at building long-term client relationships.
• You set the direction and lead with energy and clear focus.
• You give your team the best possible conditions to operate and ensure that what is delivered to the client is at the forefront, with the goal of always exceeding their expectations.
• You make sure to understand the client’s business in depth and see opportunities even before they become obvious.
• You are curious and enjoy testing new ways of working, business models, and tech.
• You see AI as an opportunity that enables our people to work on the most sophisticated side of media – advisory and expertise.
• You thrive in a role that combines your deep expertise with the ability to excel in an environment that is constantly moving and changing.
• You are great at making sure that the quarterly follow-ups, evaluations, and client meetings drive progress and never become reporting exercises.
• You are good at identifying the right contacts on the client side and involving the team and your colleagues so that the client relationship is broadened to future proof all our relationships.
• You understand that WPP´s role is changing — and you want to be part of creating that tomorrow.

What you bring

• Minimum 10 years of experience leading and developing large, complex client relationships. We believe you come from within industry or have worked very closely with media agencies.
• Proven ability to drive growth that is visible for the client’s results and KPI´s
• You have great “people EQ” and a natural ability to build trust with clients, colleagues, and partners.
• You know media planning, media buying, and how a media agency really works when delivering in the best possible way.
• You are very comfortable talking about business KPI with the C-suite
• You have experience from contract negotiations and the ability to ensure the best outcome for clients and for WPP.
• You know the ins and outs of budgeting and forecasting and what good looks like.
• You enjoy the ability to influence, as you are collaborating closely with our senior agency leaders

Who you are

• You are a pro at what you do since you have done it for quite a while
• You understand that customer satisfaction and relationships are what makes us successful
• You are confident in challenging the client, the working methods, and yourself.
• You are an inclusive and inspiring leader, even though you are not a formal manager.
• You want to win and influence, both internally and with your clients.
• You are curious and never satisfied with “tried and tested” or “this is how we usually do things.”
• You are the one in the room who raises the bar and is great at making things happen.
• You bring energy that is contagious and motivates the team to perform at their best.
• You thrive with responsibility and mandate and like to make an impact.

This is one of WPP Media’s most senior roles. You are central to delivery and work closely with the Managing Director and the entire WPP organization. This offers great opportunities to build and influence something bigger.